Simply download the Teleservice client to your computer. After the download is complete, double click the file to launch Teleservice; the program does not have to be installed on your computer.

Your benefits at a glance:

  • Online application support
  • Online software updates
  • Online service support

Our online specialists are available directly on your monitor. You always have full control of the applications you want to make available to our Support team.


Once the technical requirements are in place, just call our hotline to use Teleservice. You will be forwarded to a support technician.

Enter the conference number and password provided by our support staff. Shortly thereafter, our screen will appear on your monitor.

Our technician will explain directly online all additional details and functions.

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