Ersing sees a great advantage to this type of further training: namely, standardizing quality inspections: “It’s important that our measurement programs are structured in the same way. Without such consistent training, ten metrologists measuring the same component could provide us with different measurement results.” The seminars offer a further benefit for quality assurance in small-series production: communication and teamwork with Production has improved dramatically as a result. If the measurement results are questioned in Production, the metrologists can explain them much better to their colleagues, and justify them, too. This has also enhanced teamwork between the two departments. It also means that metrologists are now involved in problem-solving more often in order to check where potential error sources could be. “Components and drawings are becoming increasingly complex. If a metrologist finds out that the measuring result is not OK, they will first take a close look at the result, and not the component. That’s what used to happen to me, too, and it’s why good communication is so vital. I work with my colleagues from the processing center to find an optimum solution,” says Akol.